Online Utility Bill Pay
In an effort to provide you with ease and flexibility for your utility bill payments, the City of Ida Grove has implemented online payment service through Forte. Note, there will be a service fee charged to use this option.
First: Pay your bill via Forte’s secure website.
Next: Select payment option – credit card or debit card.
Then: Receive an electronic confirmation!
You may also take advantage of one or both of the following options for payment and delivery of your utility bill:
***Automatic withdrawal which is provided at no extra cost! Just fill out the attached form and return it to City Hall. ACH Authorization Form
***Email Billing for faster delivery of your utility bill! Just fill out the attached form and return it to City Hall. Email Billing Authorization Form
Utilities
Water and Sewer
The City of Ida Grove manages water and sewer utilities. When paying your water/sewer/garbage bill, the bills are delivered to you the first of every month. If you do not receive a bill, please call the city at 712-364-2428 and a duplicate bill will be sent to you. The City is not responsible for failure to receive a bill. The bill is payable by the close of business on or before the 15th of each month. If the bill is not paid by the due date, a ten percent delinquent charge is added to the bill. It is then payable by the 30th of the month or the water may be disconnected. A $45.00 disconnect fee and a $45.00 reconnect fee during regular hours, and $95.00 reconnect fee during holidays, weekends and after 3:30 p.m. Monday through Friday, is added to the current bill and all need to be paid for the water to be restored.
Effective July 2023
To sign up for automatic withdrawal of your utility bill, please return the attached form to City Hall. ACH Authorization Form
To sign up to have your utility bill emailed directly to you, please return the attached form to City Hall. Email Billing Authorization Form
Water Rates
1st 2000 gallons $21.42 (minimum bill)
2,001-9,999 gallons $3.79 per 1,000 gallons
10,000 – 99,999 gallons $3.44 per 1,000 gallons
100,000+ gallons $2.71 per 1,000 gallons
Sewer Rates
1st 2000 gallons $27.81 (minimum bill)
2,001+ gallons $8.34 per 1,000 gallons
A $75.00 water deposit is required for all tenants of rental property. If you move or purchase a home, the deposit is refunded to you.
Ida County Sanitation has garbage and recyclable pickup on Monday, Thursday and Friday in the residential district. You will need to contact City Hall to find out what day they will pick up in your area. The fee is $18.25 a month and is included on the water bill. The commercial and industrial pickup is handled by Ida County Sanitation and billed by them. Recycling information and bins are available at City Hall.
Recycling
It is mandatory to recycle in Ida Grove.
- Paper/Cardboard: Cardboard boxes, chipboard materials, paper, phone books, magazines, macaroni and cheese boxes, cereal boxes, mail are all to be dry and clean and put in a separate paper sack.
- Plastic: All plastics with a 1 or a 2 on the bottom need to be rinsed out and put in the recycle bin.
- Aluminum Tin: Soft drink cans, juice, cans, soup cans, beer cans, aluminum foil all need to be rinsed and put in the recycle bin.
Please place plastic bags and glass items in the garbage. Recycling is no longer picking them up.
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403 3rd St., Ida Grove, Iowa 51445
Get Updates via Email
Utilities
City / Water / Sewer: 712-364-2428
Trash / Recycling: 800-572-9867
Mid-American Energy: 888-427-5632
Frontier Communications: 800-570-6340
Long Lines Communications: 877-275-4861
N.E.T. Broadband: 877-383-7835