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Delayed Delivery of Utility Bills

City Hall staff have been working with the United States Post Office in order to track down everyone’s utility bills.  Utility bills were mailed out on October 31st, but we confirmed yesterday that the bills were still in Des Moines.  USPS said today that citizens should receive their bill by the end of the week.  We apologize for any inconvenience.

Online Utility Bill Pay

In an effort to provide you with ease and flexibility for your utility bill payments, the City of Ida Grove has implemented a new online payment service through Forte.  You can find the new service payment link at the bottom of the city’s main web page, or you may click on the Government dropdown box tab at the top right of the main page, click on the utilities option and click on the payment link located on this page.

  • Pay your bill via Forte’s secure website
  • Select payment options that work for you – credit card or debit card
  • Receive an electronic confirmation of your payment